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Notice Board

Welcome to the DCFS Foster and Adoptive Family Portal.

The cutoff date for adding new bank account information for the first time, changing your existing bank account information or canceling direct deposit and switching back to a paper check for the February 2019 payments (that will be received in March) is March 6, 2019. Any bank information entered on March 7, 2019 thru March 8, 2019 will cause your direct deposit to be effective for the March 2019 payment (that will be received in April). You will not be able to enter your bank account information for the first time, make changes to your existing bank account information or cancel your direct deposit and switch back to a paper check on March 8, 2019; you will have to wait until March 9, 2019 and all actions will cause your direct deposit to be effective for the March 2019 payments which will be received in April 2019.

New Registration or Problems with Login
Note: Each of these options will require you to check the checkbox in the login form to acknowledge that you accept and agree to the terms and conditions for accessing this website.
Terms of Service

Your access and use of this website is subject to the following terms and conditions and all applicable laws. By accessing this website, you accept these terms and conditions. This Web site is for the exclusive use of foster care and adoptive home providers. Changes made to accounts created on the Provider Web Portal are monitored and recorded. You are solely responsible for maintaining the confidentiality of your user ID and password. Registration on behalf of other individuals without written or expressed permission is prohibited. Should you allow others access to your account and/or password information, you are responsible for all actions that such persons might take with respect to your account. If you believe your password or security information has been lost or stolen, use the information in the Contact link immediately to report this. Please avoid using the browser "Back" button, as this may produce unexpected results. To increase security, please logoff when done and close all browser windows to protect your data. We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on this website. Your continued use of this website after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access this website or discontinue any use of this website immediately.

You are accessing a State of Arkansas information system. Access to this information system is provided for State of Arkansas authorized use only. Information systems, and the data that is stored and managed by the State of Arkansas, are governed by State and Federal laws, rules and regulations. Unauthorized or improper use of this system may be subject to prosecution, fines or other sanctions. Use of this system may be monitored for unauthorized or improper use.

Customer Information collected and how it is used
The customer information that is collected for user access to State Web applications is limited to what is required to provide secure delivery of those applications.

Information about users of State Web applications may include the following:
1.Identifying information, such as name, date of birth and identification numbers, that is used to verify an individual's identity when they request a User ID to access State Web applications.
2.Contact information, such as telephone number, postal address and e-mail address, that is used to notify the individual on issuance of their User ID and password, and to contact the individual regarding their account.
3.Account information, such as User ID, password and related attributes, that is used to manage the account and maintain security.
4.Program area generated identification numbers that are used to link the user and a specific application. This information will not be collected or stored unless it is required for access to specific applications.

Public Disclosure
Much of the information that is collected by the State of Arkansas is confidential and is managed accordingly. The State has taken appropriate steps to safeguard the integrity of this information and to prevent access by unauthorized persons.

The Arkansas Freedom of Information Act (Act 93) exists to ensure that government is open and that the public has access to appropriate records and information that are in the possession of the State government. At the same time, there are exceptions to this law that serve various needs, including the privacy of individuals. Certain information that the State manages is confidential. This includes identity and security data that is used to control access to information, and to protect the privacy of individuals and organizations that receive services from, or are regulated by the State. The State will make every effort to secure this information and to protect the privacy of individuals who have personally identifiable information stored in their user profile.

The State may aggregate user profile information and usage to determine trends and to facilitate sound decisions regarding system design and future application deployments. However, the State will not sell the information managed in your user profile, in either a specific or a generalized format.

Access and Correction of Personal Information
Individuals will be allowed to view personal information relating to their user profile and to update the contact information in their user profile (address, telephone, or e-mail address). Passwords will be secured and will be stored in an encrypted format.

Disclaimer

It is the sole responsibility of the Provider Web Portal user to ensure that all banking information that is entered on this website with the purpose of being used to receive payments is accurate. Under no circumstances shall the Division of Children and Family Services have any liability to any person for any loss or damage in whole or part caused by, resulting from or relating to any error (neglect or otherwise) involved in funds being distributed into the wrong account. It is the responsibility of the Provider Web Portal user to coordinate with the proper banking institution to ensure the reversal of funds into a wrong account. The Division of Children and Family Services recommends that you verify with your bank or financial institution when your funds would be posted to your account and made available to you. Each bank and financial institution has its own process for funds availability.

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